Microsoft has backed away from its plan to introduce a limit of 2,000 emails per day in Exchange Online. The change, announced in 2024 and set to go into effect last year, was aimed at reducing the amount of online spam. But the limitation was met with fierce criticism from business users, and it is now clear that Microsoft has shelved the idea.

“Customers have shared that this limitation creates significant operational challenges. Your feedback is important, and we are committed to solutions that balance security and usability without causing unnecessary disruption,” Microsoft officials wrote on the Exchange Team blog.

Microsoft will now look for alternative solutions to combat spam and abuse of Exchange Online, according to Bleeping Computer.